1. Our approach
Ehtiyag is built to be a relaxed, free pastime for adults. There's nothing to buy and nothing of value to win — but any game can take up more time than you meant it to. We want every session to stay fun, and we make it easy to step away.
2. Tips for healthy play
- Decide how long you'll play before you start, and set a timer.
- Take a break at least every hour — stand up, stretch, look away from the screen.
- Play for fun, not to escape stress, boredom or low mood.
- Don't let games get in the way of sleep, work, study, family or friends.
- Never play when you've been drinking or feel upset.
- Keep other hobbies and interests — balance matters.
3. Signs it might be time for a break
- You play for longer than you planned, again and again.
- You feel irritable or anxious when you can't play.
- You think about playing when you're doing other things.
- You hide how much time you spend playing.
- You're thinking about trying real-money gambling because of how you did in a free game.
If any of these sound familiar, it's a good moment to pause and talk to someone.
4. Take a break or close your account
Our Player Care team can help straight away:
- Take a break — we can pause your account for a period you choose (from 24 hours to 6 months).
- Restrict your account — we can limit what you can do while you reset your habits.
- Close or delete your account — permanently, any time. You can also delete it yourself from My account.
5. Free, confidential support
If gaming or gambling is affecting you or someone you care about, these UK organisations offer free, confidential help:
- GamCare — National Gambling Helpline 0808 8020 133, 24/7 · gamcare.org.uk
- BeGambleAware — advice and tools · begambleaware.org
- GAMSTOP — free self-exclusion from UK-licensed gambling sites · gamstop.co.uk
- Gamblers Anonymous UK — gamblersanonymous.org.uk
- Samaritans — if you're struggling, call 116 123, free, any time · samaritans.org
6. Protecting under-18s
Ehtiyag is strictly for adults aged 18+. We ask every visitor to confirm their age and we close any account we believe belongs to someone under 18. If you share a device with children, consider parental-control software such as Net Nanny or the controls built into your device.